🏡 House rules for appartments and campingplaces

General

• Respect and Quiet Hours
• Please be considerate of other guests and neighbors. No noise is allowed between 10:00 PM and 8:00 AM.
• Parties or events are not allowed without prior approval.
• Liability
  • The landlord is not responsible for loss, theft, or damage to guests’ personal belongings.
  • Any damage to the property must be reported immediately and will be charged to the guest.
• Visitors
  • Visitors are welcome during the day. Overnight stays are only allowed with prior approval.
  • The maximum number of people per accommodation or campsite may not be exceeded.
• Use of Playground Equipment
  • Use of playground equipment is entirely at your own risk. Children must be supervised at all times.

​​​For Apartments

1. Check-in and Check-out
   • Check-in from 2:00 PM
   • Check-out before 11:00 AM
2. Cleaning and Waste
   • Please leave the apartment tidy. The kitchen must be clean, garbage disposed of and dishes done.
   • Waste must be separated and placed in the designated containers in the kitchen.
3. Smoking and Pets
   • Smoking is not allowed inside the apartment.
   • Pets are not allowed.

​For Campsite

1. Arrival and Departure
   • Arrival from 2:00 PM
   • Departure before 11:00 AM
2. Use of the Pitch
   • Only camping equipment that fits within the dimensions of the allocated pitch is allowed.
   • Open fires are not allowed. Barbecuing is only permitted at the campfire spot.
3. Sanitary Facilities and Utilities
   • Please keep the sanitary buildings clean and tidy.
   • Use water and electricity responsibly; avoid waste.
4. Pets
   • Pets are not allowed

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📝 Cancellation Policy – Apartments & Campsites

1. General Conditions

• All cancellations must be made in writing (by email or contact form) and are only valid once confirmed by us.
• The date of cancellation is the date on which we receive the written notice.

​2. Cancellation by the Guest

The following charges apply depending on the time of cancellation before the arrival date:

Time Before Arrival                        Cancellation Fee

More than 5 days                         Free of charge

5 days till day of arrival                   100% of the total amount

​​In case of early departure, no refunds will be given.

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3. Changes to the Reservation

• Changes to the booking dates are subject to availability and must be requested at least 5 days before arrival.
• If the new dates result in a higher price, the difference must be paid by the guest.
• We reserve the right to treat significant changes as a cancellation and new booking.

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4. Cancellation by the Host

• In rare cases, we may need to cancel a booking due to unforeseen circumstances (e.g., extreme weather, damage to the accommodation, or force majeure).
• In such cases, a full refund will be issued. No further claims can be made.

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5. Travel Insurance

• We strongly recommend that guests take out travel and cancellation insurance to cover unexpected events or last-minute cancellations.